BRIDGE24 Key Takeaway
Gen-Z's purchasing power is reshaping brand expectations for inclusivity.
Fresh from BRIDGE24's workshop on Gen Z's impact on inclusion through purchasing power, industry leaders unveil 5 game-changing insights. Discover how the most diverse generation is revolutionizing brand expectations.
The Gen Z Marketing Manifesto: 5 Truths Rewriting Brand Authenticity
1. Diverse voices are the new market makers
An astounding 81% of Gen-Z consumers are letting diverse voices guide their purchasing decisions. This shift represents a seismic change in how brands need to approach their marketing strategies and overall business practices.
2. Cultural authenticity is key
Gen-Z isn't just following trends; they're looking for authentic cultural representation. As one expert noted, "Gen-Z trends? Look closer. They're Black, queer, and Latinx cultural gems." Brands that genuinely engage with and represent diverse cultures are more likely to resonate with this generation.
3. Recognition matters as much as compensation
For Gen Z, "Credit theft is the new wage theft." This generation's biggest workplace gripe isn't just about pay—it's about receiving proper recognition for their contributions. This insight extends to how brands credit and collaborate with diverse creators and influences.
4. Beyond representation: The demand for real influence
Gen Z demands more than just a seat at the table—they want a voice. This generation expects brands to not only represent diversity in their marketing but also to empower diverse voices in decision-making roles within their organizations.
5. Authenticity is non-negotiable
Gen Z has a finely tuned "BS detector." Performative inclusion gets an immediate unfollow. Brands need to walk the talk, ensuring that their commitment to diversity and inclusion is genuine and reflected in all aspects of their business.
Implications for Brands
These insights suggest that brands need to fundamentally rethink their approach to diversity, equity, and inclusion. It's no longer enough to have diverse representation in advertising; Gen Z expects brands to embed inclusive practices throughout their entire business model, from hiring practices to product development to marketing strategies.
Brands that successfully navigate this new landscape will need to:
- Authentically engage with diverse communities
- Elevate and properly credit diverse voices and creators
- Ensure diverse representation at all levels of the organization, especially in decision-making roles
- Develop products and services that cater to a diverse range of needs and preferences
- Be transparent about their DEI efforts and progress
Conclusion
As Gen Z's purchasing power continues to grow, their expectations for inclusivity and authenticity will increasingly shape the business landscape. Brands that embrace these changes and genuinely commit to diversity, equity, and inclusion will be better positioned to connect with this influential generation and drive long-term success.